Skip to main content

​
Upgrading Your Plan

Gitar offers a 14-day free trial with full access to all Pro plan features. When you’re ready to upgrade, visit your organization’s billing settings.

Upgrade Now

Go to your billing settings to choose a plan and start your subscription.
For a full comparison of plan features and usage limits, see Plans & Billing.

​
Managing Seats

Seat management applies to Core and Pro. Enterprise plans include unlimited seats.
Organization admins can add or remove seats from the billing settings page.
  • Adding a seat: Assign a seat to a user from your organization settings. The user can trigger the features included in their plan.
  • Removing a seat: Unassign a seat from a user. The user can still open PRs, but their events and commands no longer trigger features that require a seat.

Manage Seats

Go to your organization settings to assign or remove seats.
For details on member syncing, seat tiers, and roles, see Members & Seats.

​
Switching Between Monthly and Annual Billing

Core and Pro plans support monthly or annual billing. See Plans & Billing for pricing.
  • Monthly → Annual: Takes effect immediately. You’re charged a prorated amount for the remainder of the current period.
  • Annual → Monthly: Takes effect at the end of your current annual period. You can cancel the switch any time before then from your billing settings.

​
Billing & Invoices

Invoices and billing details are available in your organization’s billing settings page. Billing is based on the number of seats assigned.

View Billing

Go to your billing settings to view invoices and payment details.
If you need a copy of a past invoice or have questions about a charge, contact support@gitar.ai.

​
Contacting Support

For any billing inquiry, contact support@gitar.ai. Gitar typically responds within one business day.

​
FAQ

Visit your billing settings and select a plan. Your trial features continue uninterrupted once you subscribe.
If the trial ends without a paid subscription, your organization moves to Free. PR summaries and Basic Insights remain available. Code review, including manual review commands, requires a plan that includes it.
Yes. You can upgrade between Core and Pro at any time from your billing settings. To move to an Enterprise plan, contact support@gitar.ai. Enterprise plans include unlimited seats, custom integrations, and dedicated support.
Open Settings → Billing → Manage Billing to cancel through the billing portal. Your access continues until the end of the current billing period. Contact support@gitar.ai if you need help.